Shipping & Returns
Shipping Policy
- We ship Monday - Friday. Please allow 3-5 business days for items to ship.
- Please allow for extended shippings times during holiday weekends and large sales.
- There is a 24 hour window once an order is placed that it can be edited/canceled.
Pre-orders: Preorder items will be clearly marked in the product title and the product description. Any order containing preorder items mixed with In-stock items will hold your order until the preorder items arrive. You must separate your order if you would like the in stock items to ship ASAP. Pre-order shipping turn-around-times are ESTIMATED, and sometimes delays happen. Pre-order items are not eligible for refunds due to arriving late.
Return Policy
We’re sorry to hear your item didn’t work out! Please follow the details below to begin a return.
Please follow this link to initiate a return:
https://forms.gle/x1TuL62iLpRKqjTK8
Return Policy
- Returns must be initiated within 7 days of receiving your order and shipped within 14.
- Items must be in new, original, unworn condition with tags attached to be accepted for return. Items returned worn, soiled or otherwise unsaleable will not be eligible for a refund.
- Buyer is responsible for the return shipping cost.
- Returns are eligible for store credit only.
The following items are final sale and NOT eligible to be returned
- Sale, discount, and clearance items
- Custom, personalized & pre-order items
- Mystery items
- Swimwear
Please allow 7-14 business days for returns to be processed.
Please contact hello@abbylane.com with any questions or concerns regarding our shipping & return policies.